XEE-FIT
Privacy Policy
Dear users:
We understand
the importance of privacy to you and will do our best to protect your privacy.
Please read, understand and accept this "Privacy
Policy" (hereinafter "Policy") before submitting your personal
or privacy data to our XEE-FIT product.
The purpose of
this policy is to help you understand:
1. How do we
use your personal data?
2. How do we
use cookies and similar technologies?
3. How do we
disclose your personal data?
4. How to
access or change your personal data?
5. How do we
protect your personal data?
6. How we
process children's personal data
7. Our
third-party providers and services
8. How is your
personal data transferred globally?
9. How to
update this policy?
10. How to
contact us?
This policy
explains how XEE-FIT handles your personal and private data,
and affirms XEE-FIT's commitment to protecting privacy. We recommend
that you read this policy to fully understand the privacy policy of XEE-FIT
specific products or services.
Note: Service
functionality may vary due to system versions. Some of the following services
may not be supported on certain models. Please check your settings for details.
Only rules relating to the services made available to you, such as information
collection and use, will apply.
1. How we use your
personal data
Personal data
refers to information that can be used to determine personal identity when used
alone or in combination with other information. Such data will be collected
when you use XEE-FIT products or services, including gender, date of birth,
address, account number, photo, and the location and date of access to the
product or service. XEE-FIT will only collect and use your personal data for
the purposes described in this policy.
The following
examples illustrate the personal data we may collect and how we use such data:
1.1 The personal data
we collect
About your
data: We may collect and use account, avatar, nickname, gender, time zone,
language and region data.
Personal body
information: After starting XEE-FIT, we need you to provide date of birth,
height, weight, and gender data.
Device
recording data: When you use XEE-FIT to synchronize device data, we will record
personal data, including but not limited to activity information, sleep, heart
rate, Blood Oxygen, Stress.
Incoming call
information: When you use incoming call prompt
function, we need to get the status of your incoming call. If you allow access
to contact information, it will be displayed when the device receives incoming
calls. However, your contacts and other related data will not be stored.
Mobile phone
information: When you use XEE-FIT, we need to obtain your mobile phone
operating system version and mobile phone brand model name.
Phone number:
When you register a XEE-FIT account, you may need to provide your phone number.
Email address:
When you register a XEE-FIT account, you may need to provide your email
address.
Receiving
notifications: When you connect your phone to a smart wearable device and
enable notifications through your watch, we will receive the names of your
installed applications, and collect the relevant data contained within your
notification banner messages, including your calls, SMS messages,
notifications, and general information. Furthermore, we also require your
permission to read your notifications and activate your Bluetooth function, so
that we can send notifications to your connected smart wearable device via
Bluetooth. All related operations are performed on the local device and only
for the intended notification function. Your information will not be stored, modified,
uploaded, or used for any other purposes.
Network usage
data: We may collect network types, network signals, etc. related to specific
functions of XEE-FIT.
Location data:
When you use location-based program services or features, we may collect your
location data.
Log
information: When you browse the XEE-FIT server, our server will automatically
record a number of recorded data, including but not
limited to: IP address, browser type, browser language, reference source page,
operating system, timestamp and clickstream data.
Device
information: When you use XEE-FIT to connect to a hardware device, data
(non-personal data) including but not limited to the unique identifier, version
and approximate geographic location of the device will be sent to the server.
The above-mentioned data collection may also apply to your system or software
update, restoration of original factory settings, etc.
Unsolicited
information: When you use the feedback function, you may need to provide us
with feedback information and contact details (including email and phone
number), so that we can resolve your problem and provide better service.
1.2 How we use
personal data
The purpose of
collecting personal data is to provide you with services and/or products, and
we also comply with applicable laws and regulations . You hereby agree to the
company's processing and disclosure of personal data to affiliated companies
(communication, social media, technology and cloud services) and third-party
service providers (see definitions below) for the purposes described in this
privacy policy.
We may use your
personal data for the following purposes:
Here are more
details about how we use your data (which may include personal data).
Registering an
APP account: The personal information collected through the APP will be used to
create a personal account and user data page.
Calculating
exercise results: We will use personal body data to accurately calculate
exercise results.
Provide XEE-FIT
service: The device data and related data will be shown to the user.
Display caller
information: When you receive an incoming call, the device will display the
caller's data.
Determine if
the phone is supported: The phone information will be used to determine whether
your phone can use XEE-FIT.
Provide
network-related services: We will use network types, network signals, etc. to
prompt users to download updated versions in different network environments.
Provide
location-based services: Location data will be used to record moving locations
during the use of XEE-FIT. For example, when you record exercising tracking
information through the XEE-FIT exercising function, or request map
information, your location information may be sent back to XEE-FIT so that XEE-FIT
can provide you with accurate content.
Optimize
service: We will use recorded data to improve service quality.
Provide device
management: This type of data provides management of bound devices.
Improve
software stability: Collect fault records for analyzing software quality, so as
to provide better services.
(3)How we use
your personal data
We will use
your personal data for the following purposes:
(a) Make
changes at your request; and provide technical support.
(b) Send you
notifications of operating system or application updates and installations.
(c) Provide you
with better user experience and after-sales service.
(d) Conduct
internal audits, data analysis and research to improve our products and
services.
(e) Analyze the
efficiency of business operations and measure market share.
(f) Improve
customer communications and ensure that customers are provided with safe and
high-quality services.
(g)
Troubleshoot errors if you choose to send us the details of the error.
(h)
Synchronize, share and store the data you upload or download and the data
required to perform the upload and download.
(i) Improve our
loss prevention and anti-fraud plan.
1.4 Location-based
services
When accessing
certain location-based services (such as performing bluetooth searches), we
will collect, use, and process your device's accurate or fuzzy location. We
need this location information to provide the above services. We will collect
your device’s device type, model, and real-time location data (obtained via
GPS, WLAN, and service provider’s network ID). Our purpose in collecting
location data is to provide and improve location-based products and services.
We will ask you for which applications you want to enable location-based
services. You can choose to turn off location-based services on your device and
refuse to share your location data. For details on how to disable
location-based services, please contact your network operator.
1.5 Collection and use
of non-identifying data
Non-identifying
data refers to data that cannot be used to determine an individual's identity.
For example, we will collect aggregated statistics, such as visits. Our purpose
of collecting this data is to understand how users use their products and
services. In this way, we can improve our services and better meet customer
needs. We may at our own discretion collect, use, process, transfer or disclose
non-identifying data for other purposes.
Create your
account: Your mobile phone number, personal information and other information
will be used to create your account and enable use of related services.
Feedback: We
may get in touch with you through the phone number you provided when using the
feedback function for the purposes of user surveys and follow-up visits.
Receiving
notifications: When you enable notifications on your watch, the connected smart
wearable device will display your notification banner messages synchronously, such
as incoming calls. XEE-FIT will not modify or store the above information and
will only use such information to provide the desired notification function.
Meanwhile, if you enable the promotion notifications in Settings, we will use
your account information for content push services. If you want to unsubscribe
from such notifications or other specific notifications, you can disable it in
the Sports and Notifications Settings.
1.6 Allowing Device
Permissions
When providing
the Services, XEE-FIT may request some of your device permissions. The
followings are the permissions we may request and their corresponding function
descriptions and purposes.
(1) Bluetooth
Permissions: To connect and bind your smart wearable device and support
functions such as message synchronization.
(2) Networking
Permissions: To judge your network environment and use some functions that
require networking.
(3) Location
Permissions: To provide location-based services, e.g. for recording and
displaying sports data and motion trails, providing weather information and so
on.
(4) Storage
Permissions: To store local data and provide the app’s service functions to
meet content storage requirements.
(5) Phone
Permissions: Please give the permission so that the device can properly receive
incoming call reminders and one-click reject calls.
(6) Call Log
Permissions: Please give the permission so that you can one-click reject calls
on the device.
(7) Contact
Permissions: Please give this permission so that the device can receive call
reminders and display the contact names properly.
(8) Camera
Permissions: The portrait function requires camera permissions to take photos.
(9) Fitness
Permissions: To provide functions such as step counting and presenting; You
need to authorize the Fitness permission if you want to synchronize device data
(including steps) to Google Fit.
You may set the
above permissions by going to System settings - Applications and Permissions –
Manage Permissions”.
2. How we use Cookie
and similar technology
2.1 Cookie
To ensure the
proper functioning of our website, we sometimes store small data files called
cookie on mobile devices. Cookie is a plain text file stored on a computer or
mobile device by a web server. The content of Cookie can only be retrieved or
read by the server that creates it. Each Cookie is unique to your mobile
application. Cookie usually contains identifiers, site names, and some numbers
and characters. We can store user preference data with Cookie.
Most Internet
service providers enable Cookie to improve user experience. With Cookie, it is
possible to remember the user's single visit (using session Cookie) or multiple
visits (using permanent Cookie). With Cookie, settings such as the language of
the mobile device, personal data and other data can be saved. This means that
users do not need to reconfigure user preferences every time they visit. If a
mobile device does not use Cookie, every time a user turns on the mobile
device, the mobile device will treat it as a new visitor. For example, if you
have logged in to a mobile device, the device will not recognize you when you
log in again, and you will be logged out again.
We will not use
Cookie for any purpose other than those described in this policy.
3. How we disclose
your personal data
We will not
sell your personal data to third parties. However, we will disclose your
personal data in the following situations:
3.1
Synchronization data to third parties: After obtaining your explicit consent,
we will share your personal data to third parties. If you want to share your
personal data to a third party device and platforms, we may share your data
(e.g., exercise and health data such as steps, distance, height, weight, heart
rate, sleep, calories, etc.) to third parties upon your request. Please
carefully read the privacy policies of these third party devices or platforms,
as your activities on them will no longer be governed by this privacy policy.
3.2 Disclosure
to authorized partners (referred as "Our partners" hereafter): Some
of our services are provided by our partners. We may share some of your
personal data with our partners to provide better customer service and user
experience. For example, when you purchase our products online, we must share your
personal data with logistics service providers to arrange delivery, or arrange
for partners to provide services. We will only process your personal data for
specific, clear and lawful purposes, and only disclose the data necessary to
provide the service. Our partners have no right to use the shared personal data
for any other purpose.
3.3 Disclosure
based on law or reasonable basis: We may disclose your personal data when
required by law, legal procedures, litigation, or public and government
authorities. In some jurisdictions, if we are involved in reorganization,
merger or bankruptcy and liquidation litigation, then your personal data will
also be disclosed to the counterparty. We will also disclose your data when
there is a reasonable need, for example, for the purpose of enforcing terms and
conditions and protecting customers.
4. How to access or
modify your personal data
According to
our terms and conditions, you can manage your personal data, such as your
account information, at any time. You should ensure that all personal data
submitted is accurate. We will try our best to maintain the accuracy and
completeness of personal data and update these data in a timely manner.
You have the
right to access your personal data, except for certain legal exceptions. If the
privacy and information laws of certain jurisdictions are different, we will
comply with those laws. If you want to exercise data access rights, please give
us feedback via email. To ensure safety, you may need to provide a written
request.
You also have
the right to delete or modify any personal information we hold about you. We
will delete or modify such information at your request. To make such a request,
please send us an email feedback. If we have a reasonable basis to believe that
these requests are deceptive and unfulfilled, or if local laws do not provide
for access rights, we will refuse to process the request.
Right to close
your account: You have the right to close your account, which can be done via
accessing “Me>More APP Settings>Delete Account”. After delete account,
your personal information will be deleted or anonymized no later than 30 days
from the date of your deletion request.
Right to
withdraw consent: You have the right to withdraw your consent for storage and
use of your personal information at any time. Use of personal information is
necessary to perform business functions. You may alter if and what personal
information you authorize us to collect. Authorization can be withdrawn at any
time by deleting your personal information, turning off device permissions,
adjusting relevant settings or features, or closing your account.
5. How we protect your
personal data
We value the
security of personal data. We adopt industry standard practices to protect your
personal data and prevent unauthorized access, disclosure, use, modification,
damage or loss of data. We will take all reasonable and feasible measures to
protect your personal data. For example, we will use encryption technology to
ensure the confidentiality of data; we will use trusted protection mechanisms
to prevent malicious attacks on data; we will deploy access control mechanisms
to ensure that only authorized personnel can access personal data; and we will
conduct security and privacy protection training courses to strengthen employees’
awareness of the importance of protecting personal data.
We will take
all reasonable and feasible measures to ensure that irrelevant personal data is
not collected. We will only retain your personal data for the period required
to achieve the purpose stated in the policy, unless it is necessary to extend
the retention period or is permitted by law. We will do our best to protect
your personal data, but please note that no security measures can be
impeccable.
6. How we handle
children's personal data
Our products
and services are mainly for adults. Without the consent of their parents or
guardians, children may not create their own user accounts. For the collection
of children's personal data with parental consent, we will only use or disclose
this data when permitted by law, the parent or guardian's explicit consent, or
is necessary to protect the child. Although local laws and customs define
children differently, we treat anyone under 13 years old as a child.。
If we find that
we have collected children’s personal data without first obtaining verifiable
parental consent, we will try to delete the relevant data as soon as possible.
8. How your personal
data is transferred globally
We provide
products and services through resources and servers all over the world. This
means that your personal data may be transferred to other jurisdictions outside
the country/region where you use the product or service, or be accessed from
these jurisdictions. Such jurisdictions may have different data protection laws
or even no relevant laws. In such cases, we will ensure that your data is
adequately and equally protected as required by all applicable laws and
regulations.
9. How to update this
policy
We reserve the
right to update or modify this policy from time to time. We will send you a
notification of changes through version updates.
10. How to contact us
Important note: The local language version of the XEE-FIT
"Privacy Policy" may differ from this version due to local laws and
language differences. If there is any inconsistency, please refer to the local
language version.
Last updated: May
2023.